City of Richland, WA
Home MenuCustomer Service
Customer Service is responsible for not only receiving all payments for the City of Richland but so much more! Our payment drop box is located in the west parking lot of City Hall (all payments must have account number or payment voucher attached). Online and over-the-phone payments are also available.
Please visit my utilities for utility account e-forms, including starting and stopping utility service, or to make a utility payment.
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Utility Services
The City of Richland is a full-service city, providing many utility services. The City combines charges for those services on one convenient monthly bill for:
Electric | Water | Sewer |
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Solid Waste | Stormwater | Street Utility |
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Medical & |