▼

Wastewater Division

Show All Answers

1. • What do I do if my sewer backs up?

If you encounter a sewer backup, please call the city prior to calling a private drain cleaning service. The city will dispatch a crew to check the main sanitary sewer line at no cost to you. If the blockage is located in the main sewer line, the city will remedy the problem as quickly as possible. If the blockage occurs between the main sewer line and your house, you will be required to call a plumber to remove the blockage. The city suggests that you compare the prices, guarantees, availability and work experience of at least three licensed plumbers. Please call the city Monday through Friday from 7:00 am to 3:30 pm at (509) 942-7480. After hours, on holidays and on weekends - (509) 545-2763.

2. • Whom do I call with questions on my sewer bill?

Please call utility billing at (509) 942-2321.